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Is it unprofessional to use a resume template?

It is not, but there are conditions if you are using a template so you must have enough knowledge and writing skills that you can change that template into a standout resume by doing editing otherwise it will look unprofessional and the same as others' resumes. If you think you can't do that then it's better to get resume writing services and make your resume well-structured by professional writers. It is not wrong because now it's common to get services and make your resume look great.